Privacy Policy

Effective Date: October 10, 2026

At Top Scrap Car, accessible from our website and service platforms across Newmarket, Brampton, and the Greater Toronto Area, we are firmly committed to protecting the privacy and confidentiality of our customers’ personal and vehicle data.

This Privacy Policy outlines the types of information we collect, how we use it, and the security measures we enforce to protect your data under applicable Canadian privacy laws.

1. Information We Collect

When you contact us, request a cash quote, or book vehicle removal services, we may collect the following categories of information:

• Personal Identification Details: Your full name, telephone number, email address, and pickup location address.
• Vehicle Information: Year, make, model, VIN (Vehicle Identification Number), mechanical condition, and details regarding vehicle ownership/permits.
• Communication Data: Records of phone conversations, text messages, and web form submissions related to your quotes and appointments.

2. How We Use Your Information

We utilize the collected information strictly for legitimate business and operational purposes, including:

• Providing accurate cash valuations and vehicle appraisals based on your car’s details.
• Scheduling and dispatching our towing and pickup teams to your location.
• Verifying legal vehicle ownership and complying with Ontario motor vehicle and scrap processor documentation guidelines.
• Communicating updates, confirming pickup times, or responding to customer service inquiries.

3. Information Sharing and Disclosure

We respect your privacy. We do not sell, trade, or rent your personal information to third parties. Your data is only shared under limited circumstances:

• Towing & Dispatch Personnel: Shared internally with our licensed drivers solely to execute your scheduled vehicle pickup.
• Legal & Regulatory Compliance: Disclosed when required by law, enforcement agencies, or municipal/provincial regulations concerning automotive salvage and environmental processing.

4. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Web Analytics

Our website may use standard cookies and analytics tools to enhance user experience, evaluate site traffic, and optimize performance. You can choose to disable cookies through your individual browser settings.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any revisions will be posted directly on this page with an updated effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please do not hesitate to contact our team: