Frequently Asked Questions
Got questions about cash payouts, towing fees, vehicle conditions, or required paperwork? Here are 15 detailed answers to everything you need to know.
Pricing, Valuation & Payouts (1–5)
1. How much will I get paid for my scrap car?
Your cash quote is calculated using live metal market values, vehicle weight, make, model, year, and overall condition. Contact us or fill out our online quote form with your car details to get an exact top-dollar valuation in minutes.
2. When and how do I receive my payment?
You get paid immediately on the spot! When our tow truck driver arrives to inspect the vehicle and verify your paperwork, you receive your cash or instant payment before the car is loaded onto the tow truck.
3. Are there any hidden fees or towing deductions?
Never. Towing, vehicle removal, and pickup are 100% free with every service we provide across Newmarket, Brampton, and the GTA. The cash quote we give you is yours to keep in full.
4. Do scrap metal rates change daily?
Yes, scrap metal market rates fluctuate regularly based on global commodities demand. Because of this, the cash quote we give you is locked in for the day you call, ensuring you get an accurate reflection of current market pricing.
5. Can I get a quote over the phone without sending photos?
Yes! In most cases, providing your vehicle’s exact year, make, model, and mechanical condition is all we need to give you an immediate phone quote. However, photos can help if your car has heavy body damage or missing parts.
Vehicle Condition & Acceptability (6–10)
6. Do you buy cars that do not run?
Yes, absolutely. We specialize in buying running and non-running vehicles alike—including cars with dead batteries, seized engines, blown transmissions, flat tires, or mechanical failure.
7. Do you accept accident-damaged or total-loss cars?
Yes. We accept collision-damaged cars, insurance write-offs, and severely wrecked vehicles. Our flatbed tow trucks and winch equipment are equipped to handle cars in any structural condition.
8. Will you buy trucks, vans, and SUVs as well as sedans?
Yes, we purchase all vehicle types regardless of size, including pickup trucks, cargo vans, crossover SUVs, and minivans. Larger vehicles often carry higher scrap and metal values.
9. What if my car is missing wheels, catalytic converter, or parts?
We still accept partially dismantled or incomplete vehicles. Just let us know which components are missing when you request your quote so we can adjust our offer accurately.
10. Do you take abandoned or junk cars taking up space in yards?
Yes. If you have an unwanted vehicle sitting in your driveway, garage, commercial parking lot, or side yard for months or years, we will safely remove it and clear your space.
Towing, Pickup & Paperwork (11–15)
11. How fast can you pick up my vehicle?
Same-day pickup is available in most areas across Newmarket, Brampton, and the GTA. If you call early in the day, we can frequently dispatch a towing team to collect your car within a few hours.
12. What documents do I need to sell my car?
You will need a valid piece of government-issued photo ID and proof of vehicle ownership (such as your vehicle permit or registration). If documents are misplaced, call us and we will guide you through Ontario regulations.
13. What should I do with my license plates?
Before our driver loads your car onto the truck, remember to remove your license plates. You can return them to a ServiceOntario office for a potential tag sticker refund or transfer them to another vehicle.
14. Do I need to be present during the vehicle pickup?
Ideally yes, so you can hand over the keys, sign the ownership transfer paperwork, and collect your cash payment. If you have a unique scheduling conflict, contact us in advance to arrange a solution.
15. What cities and areas do you service?
We proudly provide free towing and vehicle removal across Newmarket, Brampton, Mississauga, Toronto, Vaughan, Markham, Richmond Hill, Oakville, Burlington, Milton, and surrounding GTA regions.
Still Have Questions?
Our friendly dispatch team is available 24/7 to answer any specific inquiries about your vehicle or pickup scheduling.
